Guarantee

We believe in the health and well being of every puppy that is Here and on this website. Our Rocky Pugs Certified Breeding is good enough to give a health guarantee. Here is an outline of the guarantee: Rocky Pugs Health Guarantee.

We shall provide you with a health record explaining what shots the puppy has had at the time of sale.

  • To preserve your rights, you must take your newly purchased dog to a licensed veterinarian for examination within 10 days of purchase. If a veterinarian determines, within 10 days or purchase, that your dog is clinically ill or has died from an injury sustained or illness likely to have been contracted on or before the date of sale and delivery, you have the following options :
  • (a) Return the dog for a complete refund.
  • (b) Return the dog for a replacement dog equal value.
  • (c) Return the dog and receive reimbursement for the veterinarian fees to make the Yorkie  healthy, not exceeding the purchase price.
  • If, within 30 days of purchase, a licensed veterinarian determines that your dog has a congenital or hereditary defect which adversely affects the animals health or that your dog died from a congenital or hereditary defect, you have the same options as outlined in the above section.
  • Within 2 business days of a veterinarians certification of your dogs illness, defect or death, you must notify with your name, address and telephone number of the examining veterinarian.
  • Failure to notify us within 2 business days will result in forfeiture of rights.
  • Refunds or reimbursements shall be made no later than 14 days after the we receives the veterinarian certification. Veterinarian certification shall be presented to the us no later than 5 days after you receive it.
  • Register-able Dogs – If the we do not provide within 120 days, all documentation to effect registration, you may exercise one of the following options:
  • (a) Return the dog and receive a full refund of the purchase price.
  • (b) Return the dog and receive a 50% refund of the purchase price.
  • Our goal is that NO customer ever has to use this guarantee, but please know that our representatives are here to help any customer in need! our guarantee apply as you follow them well. We are here to make sure you search no more as we give you the best from pets and vets.